![]() Now open the User Settings by pressing on the Power and Menu buttons together on your remote.Ensure the device is turned on, which can be confirmed by blinking green lights Hold the power button of your cable box.If you want to perform a factory reset without using the app, you can do so with the help of the remote. Now, select System Refresh to reset Xfinity Cable Box.Select Troubleshoot and then tap on Continue.Select the device you need to troubleshoot.Under the Overview Menu, you will find the TV option.Open the Xfinity My Account App installed on your smart device.By downloading it onto your smartphone, you can easily perform a factory reset.įollow these steps to do a factory reset using the app: Xfinity’s “My Account” application is available on both iOS and Android. It is better to proceed with this option after you have tried all the restarting methods. Your device restart will then be completed in a few minutesįactory resetting the Xfinity Cable box will lead to loss of data.You will get a confirmation message at this point.Select the Restart option, then press OK.Locate the A button on your Xfinity remote control.If you own an Xfinity remote, you can use this method to restart the cable box. Your device will then automatically restart.Wait for 10 seconds and then plug it back to the outlet.Follow these steps to get the signal back on the cable box: The device will then automatically restartīy unplugging your cable box from the outlet, you can restart your device.Locate the Power button on your Xfinity Cable Box.If your Xfinity Remote does not turn off your TV Box, follow these easy steps to get it done: All you have to do is switch off the streaming device. This is the first go-to step to get your signal back. Use The Power Button on Your Comcast Cable Box I will walk you through each of them step by step. You have three methods to restart your Xfinity Cable box. Use this method if you don’t mind losing saved data such as recorded programs. Using a factory reset erases all the previous data and brings the device back to its initial setting. If restarting doesn’t work, then you can go for resetting your Xfinity Cable Box. With the Xfinity Cable Box, restarting will end up refreshing your system while maintaining all your previously stored data. Restarting is a simple way to fix most errors. You can go about fixing your Xfinity Cable Box in two ways: resetting or restarting. Resetting vs Restarting Xfinity Cable Box I’ve written a dedicated section detailing how to reset your Comcast Digital Adapter below. If this doesn’t work you might have to reset your Comcast Digital Adapter. If your Comcast Cable Box’s Power Light isn’t glowing, try unplugging and plugging the power cable back in. Comcast Cable Box No Power Light: How to Troubleshoot I’ve also talked about using the Xfinity My Account App to reset your cable box, using the restore default option, and calling Comcast Tech Support. If this doesn’t get the Xfinity cable box to work, proceed to factory reset it. If your Xfinity Cable Box isn’t working, restart the Comcast cable box. You will understand the first steps you need to take in this scenario. In this article, you will find a detailed guide on how to fix your Xfinity Cable Box. Most of the time, a simple restart gets the signal back. I’ve spent hours looking through online guides to troubleshoot this problem. This simply won’t do when I’m trying to relax on my couch and watch my favorite TV shows. Having used the Xfinity cable box for some time, I’ve noticed the Box struggles to hold on to the signal. As an Amazon Associate, I earn from qualifying purchases. When you buy through links on my blog, I may earn an affiliate commission.
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